Organizational Structure Paper - 1253 Words

MANAGEMENT THEORY AND PRACTICE 1 Management Theory and Practice MGMT/230 MANAGEMENT THEORY AND PRACTICE 2 Looking at the organizational function of management within the Bank of America Corporation. The Bank of America structure specifically relates to the physical assets and the monetary resources of the company and how financial realities can have a major impact on the management organization of any company. A matrix structure sets up teams from different departments, thereby creating two or more intersecting lines of authority. Also, matrix addresses issues that arise with the growth, diversification, productivity, and competitiveness in its structure. Matrix structures provide flexibility, enhanced†¦show more content†¦The organizational structures and functions of any company, specified by management decisions will have an important effect upon the way that companies relate to their physical assets and monetary resources. Understanding the nature of the relationship between management structures and the two aforementioned business elements can reveal much about the way tha t the company is organized, its goals, and its expected market performance. Bank of America seems possessed of two, very nearly contradictory, management styles. On some level, this represents a transition for the corporation as it becomes larger and larger and must increasingly face the kind of problems only associated with corporations of its size. On the one hand, management at Bank of America seems to want to solve many of its problems; both legal and regulatory by simply throwing money at them. The chairperson and chief executive officer, Kenneth D. Lewis, has decided to resolve many of the company’s legal entanglements in this fashion to have them dealt with out of the public eye as quickly as possible (Boraks amp; Moyer, 2004). However, at the same time the Bank of America has spent considerable effort in expanding its physical assets through a series of mergers and acquisitions of other banking institutions, all the while cutting personnel to improve profit margins. Taken together these efforts (atShow MoreRelatedOrganizational Structure Paper 1161 Words   |  5 PagesOrganizational Structure Paper MGT 230 Organizational Structure Paper The selected organization for the topic is AAA Remodeling AAA Remodeling is a construction company that focuses on remodeling of residential homes along with weatherization on commercial and residential buildings. Description of organizational structure of AAA remodeling will be given. Two other organizational structures will be selected for the use of contrast and comparison. The organizational functionsRead MoreIndividual Organizational Structure Paper1091 Words   |  5 PagesIndividual Organizational Structure Paper MGT/230 July 23, 2012 Todd Lambertson Individual Organizational Structure Paper Facebook is a social-networking site that has a strong organization structure that is appropriate for their particular product; social media. Facebook seems like a simple site that does not require a structure to operate. Twitter works in the same way but is only set up for chatting through posts, or as it is called tweets. Tweets are text-based quotes of up to 140 charactersRead MoreProject Management Organizational Structures Paper1144 Words   |  5 PagesA project organization is a structure that facilitates the coordination and implementation of project activities. Its main incentive is to create an environment that encourages interactions among the project personnel with a minimum amount of distractions, overlaps and conflicts. At the start of every project, it is important to first select the organization structure. On the basis of unique characteristics of the project, each project structure various forms its own advantages and disadvantagesRead MoreMgt/230 Organizational St ructure Paper1298 Words   |  6 PagesOrganizational Structure Paper Jody Denton MGT/230 November 6, 2011 Dr. Matasha Murrell Jones Organizational Structure Paper The temperature outside is 30 degrees and the predicted weather for the next week will continue to drop below freezing. When Jane wakes up in the morning without any heat, she weighs her options and sets out to call the gas company to get her service reconnected. Jane is advised by the customer service representative that in order to get her service turned on she wouldRead MoreOrganizational Structure Paper1191 Words   |  5 PagesOrganizational Structure Paper MGT/230 02/18/2013 University of Phoenix Organizational Structure Paper When it comes to business as any organizations it requires a structure, based on the resources and demands organization can changed or modify their structure. The most common two structures are vertical and horizontal structure which we see every business organization in global market (Bateman Snell, 2011). In today’s any business organization theirs and important trait is not only theRead MoreOrganizational Structure Paper1230 Words   |  5 PagesOrganizational Structure Paper For the past 3 years, I have worked for a company called 2020 communications. This company has many different contracts with other companies like Verizon, T-Mobile, and other wireless providers. As a Territorial Manager I do not work for these global wireless companies, we manage the territories and make sure that the actual stores are selling the company’s products and services. 2020 Communications has a simple structure that consists of a single individual that runsRead MoreOrganizational Structure Paper1182 Words   |  5 Pagescompetition. Advertisement will come into play when organizing. What types of advertisements to use will have to be decided upon. Billboards, TV commercials, newspaper inserts, English/Spanish, or even flyers may be considered. There are also sales papers in every entrance of every store for customers to look through as they shop. The set-up of the store also falls under organizing, figuring out the layout of items and additional services like ur gent care centers or nail spas. Directing and ControllingRead MoreWeek 4-Individual Organizational Structure Paper1108 Words   |  5 PagesWeek 4-Individual Organizational Structure Paper Sabrina Hoffmann 12/3/2012 Course: MGT/230 - MANAGEMENT THEORY AND PRACTICE Instructor: CAROL CONNELL Management Organizational Functions An important trait to any organization in the business world of today is the functions within the organization. Overall, an organizing function of management outlines the practice in which individuals within the organization interact and work with each other. CellCom Inc. is small cell phone company locatedRead MoreOrganizational Structures and Systems1453 Words   |  6 PagesOrganizational Structures and Systems Jeffrey Ha MBA501 – Human Interfaces Instructor: Dr. Eli Sopow Submission date: October 2, 2010 Organizational Structures and Systems Introduction This paper will examine organizational structures, organizational systems and how organizational culture influences both structure and systems. Throughout this paper, there will an analogy to the human body to help further the understanding of the concepts of structure and systems in an organization. ThisRead MoreOrganizational Structure and Culture661 Words   |  3 PagesOrganizational Structure and Culture Introduction In this week’s assignment we will be looking at organizational structure and organizational culture. We will first look at how organizational culture impacts organizational structure and vice versa. Then look at how organizational structure interacts and impacts the organization’s decision process. Organizational Cultures Impact on Organizational Structure The first part of this week’s assignment was to look at how organizational structure impacts

Strategic Action Disney s International Business Essay

MKT 220 Buyer Behavior (Assessment 1) Part A HONG KONG DISNEYLAND: WHEN BIG BUSINESS MEETS FENG SHUI, SUPERSTITION AND NUMEROLOGY Question 1: Which strategic action Disney took in terms of consumer focused initiative? Give Example Disney has launched its theme parks in three international markets (Tokyo, Paris, and Hong Kong). In the Disney’s globalization strategies, they have got one lucky success in Japan, one fail in France and additional success in Hong Kong after failure in France. In which country Disney’s international business is success? In which country is failure? Let’s find out and consider, what are the causes of success and failure? Tokyo Disney was launched in 1983 and it was a huge success even if Tokyo Disney was a copy-cat of its American theme park. I believe that behind success, there were Japanese characteristics. For example, Japanese are usually keen to adopt western cultures which mean that Disney characters and management style were not significant problem in Japan. Japan tends to easily accept that a foreign culture. Accept without any criticism, without the traditional interpretation of foreign cultures. Japan s isolation in the geopolitical side is always a strong interest in and curiosity about foreign cultures. Disney also could be a successful business in Japan because of the generosity of the Japanese people for foreign cultures. With a great success, Disney launched Euro Disneyland but they faced many problems. The huge mistake theyShow MoreRelatedWalt Disney s Objectives Of The World s Leading Producers And Providers Of Entertainment Essay1397 Words   |  6 PagesMission â€Å"The purpose of the company Walt Disney is to be one of the world s leading producers and providers of entertainment and information using its portfolio of brands to differentiate its content, services and consumer goods. The primary financial objectives of the company are to maximize profits and cash flow, and allocate capital to initiatives the development of long-term shareholder value.† Organizational Structure Disney operates using a strategic business organizational structure of the unitRead MoreDisney Strategic Initiative Paper1214 Words   |  5 PagesDisney Strategic Initiative Paper Tammy Adams, Kecia Darnell, Chelsea Hensley, Elizabeth Munns, and Zameika Williams University of Phoenix FIN 370 Professor Stephen Beadnell October 18, 2010 Strategic Initiative Paper Introduction This paper will address the strategic and financial planning associated with the operations of Disney. In addition, the paper will show the correlation between strategic and financial planning. The impact of the organization’s initiative costs, sales, and associatedRead MoreControl Mechanisms: The Walt Disney Company: Team project1358 Words   |  6 PagesControl Mechanisms: The Walt Disney Company Introduction Organizations use control mechanisms to help regulate guidelines and procedures which contribute toward effectively achieving organizational goals. The Walt Disney Company is a well known entertainment organization that has become tremendously successful both nationally and internationally over the past 70 years or so partly through successful implementation of control mechanisms throughout every aspect of the organization. The purpose of thisRead MoreConsumer Focused Initiative : Strategic Action Disney Essay1739 Words   |  7 Pagesinitiative: Which strategic action Disney took in terms of consumer focused initiative? Examples. Hong Kong Disneyland, The fifth theme park globally, was created to service the Hong Kong market, but more strategically to reach rapidly growing Chinese market Economists predicts a 25.2% rise in Chinese market. To get more initiative from public it strategically implemented following: 1. Hong Kong Disney land is located on lantua which is just 10 minutes from Hong Kong international airport and 30minRead MoreThe Walt Disney Company1633 Words   |  7 Pagesï » ¿ Content Abstract (summary) Business Ethics is about appropriate or right and wrong behavior to be carried in business. In this paper, the general principle of ethic will be applied on the analysis of the ethical issue of the Walt Disney Company. The recommendations we believed that can help to address the ethical problems are also included in this paper. Background of The Walt Disney Company The Walt Disney Company is a international entertainment and media enterprise. It has establishedRead MoreWalt Disney s Merger With Capital Cities1620 Words   |  7 Pagesanywhere these days without seeing an advertisment, or something relating to The Walt Disney Company (Disney). Perhaps you are seeing this advertised using a cable network like ABC or ESPN, or possibly on one of the newspaper companies that used to belong to Capital Cities/ ABC Inc. (ABC). In 1995, it was time for Disney to improve on their media outlook. In 1996 at its New York Shareholder meeting, The Walt Disney Company s merger with Capital Cities Inc. created one of the biggest and most prominent mediaRead MoreAnalysis Of Disney s Disney 1748 Words   |  7 Pages Portfolio Project: Disney Gregory John Pico AMU Disney in other Countries Each country has differences with how their culture plays a factor on how they do business. Rather it is by certain topics being discussed or a certain way people greet one another. When examining the cultural charts of both France and China on http://geert-hofstede.com , a U.S. manager can get an idea on how their behavior may need to be modified when communicating with associates from France or China. For exampleRead MoreInternational Strategic Management7595 Words   |  31 PagesCHAPTER 11 International Strategic Management After studying this chapter, students should be able to: Characterize the challenges of international strategic management. Assess the basic strategic alternatives available to firms. Distinguish and analyze the components of international strategy. Describe the international strategic management process. Identify and characterize the levels of international strategiesRead MoreWalt Disney s The Disney Company2012 Words   |  9 PagesTyler Knight The Walt Disney Company Introduction History/background. The Walt Disney Company is a very large company with a very rich history. The company began as a cartoon studio in 1923, started by Walt Disney, and it was called the Disney Brothers Cartoon Studio. In 1928, the first animated film to star Mickey Mouse, Steamboat Willie, debuted in New York City. The following year, the partnership between the two Disney brothers was replaced by four renamed Disney companies. In 1932, the firstRead MoreSwot Analysis Of Mcdonalds International Market1326 Words   |  6 Pagesthe late 194o’s, and went international in late 1960’s and early 1970’s. Since then, McDonald’s has grown to operate in almost 120 counties and is a well-recognized brand internationally. This paper will cover McDonald’s future in the international market through their strategic approach, innovation and entrepreneurship, talent management, logistics, finance, and a brief SWOT analysis. Strategic approach There are always issues when taking a company to an international market and every company

Positive Thinking Free Essays

Positive thinking leads a man to success. One who thinks that he can achieve the things, will put his best to achieve, will not fetter by the problems in the path of success and one day he will win positively. Self confidence, determination, perseverance, and hard work are the key factors of success. We will write a custom essay sample on Positive Thinking or any similar topic only for you Order Now Every small or big, easy or complex problem have its solution. There is a way out of every labyrinth, there is an answer to every enigma. The only requirements are the confidence, hard work and determination and you get the answer. Where there is a will, there is a way. If you find any problem, a typical one, don’t lose heart, go ahead and devote yourself fully, analyze each aspect, and get the problem solved. Every invention taken place so far, were riddled with many unfound answers, but the inventor’s zeal and perseverance found the solution and a new invention took place. For a confident person, the word ‘impossible’ is no where in his dictionary. A determined and dedicated person finds way in all complexities undaunted by the initial problems and failures he keeps on finding solution to every teaser and one day he achieves his cherished goal. Dedication, devotion to the task and positive thinking with determination have been the important factors of success of every successful celebrity. Take the recent example Mrs. Sonia Gandhi, the widow of Prime Minister Rajeev Gandhi, participated and campaigned in the Lok Sabha election 2004, undaunted by the criticism, personal attacks and all kinds of perversities she went alone campaigning alone without having any other ‘Star’ campaigner, covered almost the whole of the country against the BJP and showed the world that congress got the majority. She has shown her unflinching determination, unfettered self confidence, dedication and devotion to the cause without worrying for the results and she is the winner. Every Tom and dick had questioned her nationality, her foreign origin, but she cared a fig for all criticism and showed her caliber. Life is a battle, one has to fight it fearlessly. Fight with confidence, positive attitude, right aptitude, with determined and concentrated efforts, leads to the surest path of success. Fortune is said to favor the brave. God also help those who help themselves. A coward, a pessimist dare not even to fight in the race, it is an optimist and determined soul, who dares to fight, has the chance of success. A winner never quits and a quitter never wins shows that one who constantly tries to achieve something, one who endeavors hard incessantly to achieve something, he is the winner, later or sooner, but a quitter could never be a winner. When Vallabhbhai Patel told that’ Swaraj is my birth right’ so many people find it mere a slogan, but the incessant struggle put by all the freedom fighters supported the claim of Patel and we could win the freedom. Organizing the efforts properly, in right direction, striking at the opportune time, are essential for achieving a target. Optimism, determination, undaunted will power makes every impossible task possible. Confidence is the most important key to success. It boosts the morale and creates determination to attain a goal. The loss of confidence makes a man pessimist, coward or a dead man. The importance of ‘right deeds’ is well emphasized in Bhagwat Geeta: Lord Krishna tells Arjun to follow the path of righteousness, the path of dedication, Do Karma, don’t think about the result, the God is Omnipresent, Omnipotent, the results as per your deeds will follow. It should also be remembered that the positive and constructive thoughts which aims for the betterment of mankind are met with success. It should not be riddled with self aggrandizement evil thoughts never bear good results. Your biggest assets are your enthusiasm that enriches with your positive thinking. Never lose hope, keep cheerful put the best possible efforts with your total involvement, have confidence in you and you are the winner. Through positive thinking one can overcome the mountains. One who always think positively even in adverse circumstances wins. Positive thinking always pays. Life belongs to the ambitions. How to cite Positive Thinking, Essay examples Positive Thinking Free Essays Why do so many people readily shuck their responsibilities at the first sign of trouble? After all, are we not all born winners? Why are so many born winners willing to be counted out just when others desperately need to count on them? We already know the answer. Just when we need it the least, that old bugaboo of past negative conditioning has a nasty habit of showing up. Winners, learn to overcome their prior negative conditioning by reconditioning themselves to win. We will write a custom essay sample on Positive Thinking or any similar topic only for you Order Now They never back down from the toughest situations.Winners, like anyone else, are not especially enamored with prospect of having to face up to their problems either. But herein lies the biggest difference between the winners and the pretenders. Winners always Think Positive   to deal with their problems head on and readily accept the challenge of finding a way to make things better, while the pretenders run and hide. The Power of Positive Thinking Positive thinking is a mental attitude that admits into the mind thoughts, words and images that are conductive to growth, expansion and success.It is a mental attitude that expects good and favorable results. A positive mind anticipates happiness, joy, health and a successful outcome of every situation and action. Whatever the mind expects, it finds. Not everyone accepts or believes in positive thinking. Some consider the subject as just nonsense, and others scoff at people who believe and accept it. Among the people who accept it, not many know how to use it effectively to get results.Yet, it seems that many are becoming attracted to this subject, as evidenced by the many books, lectures and courses about it. This is a subject that is gaining popularity. It is quite common to hear people say: â€Å"Think positive! † to someone who feels down and worried. Most people do not take these words seriously, as they do not know what they really mean, or do not consider them as useful and effective. How many people do you know, who stop to think what the power of positive thinking means? How to cite Positive Thinking, Papers Positive Thinking Free Essays A Report on Positive Thinking â€Å"How to cultivate it† Positive Thinking Introduction: Positive thinking is a mental attitude. A positive mind anticipates happiness, joy, health and a successful outcome of every situation and action. A negative mind on the other hand, suffers grief, depression, discomfort and failure. We will write a custom essay sample on Positive Thinking or any similar topic only for you Order Now Positive thinking actually means approaching life’s challenges with a positive outlook. It does not necessarily mean avoiding or ignoring the bad things; instead, it involves making the most of potentially bad situations, trying to see the best in other people, and viewing yourself and your abilities in a positive light. Some researchers often frame positive thinking in terms of explanatory style. Your explanatory style is how you explain why events happened. People with an optimistic explanatory style tend to give themselves credit when good things happen, but typically blame outside forces for bad outcomes. They also tend to see negative events as temporary and atypical. On the other hand, individuals with a pessimistic explanatory style often blame themselves when bad things happen, but fail to give themselves adequate credit for successful outcomes. They also have a tendency to view negative events as expected and lasting. As you can imagine, blaming yourself for events outside of your control or viewing these unfortunate events as a persistent part of your life can have a detrimental impact on your state of mind. Positive thinkers are more apt to use an optimistic explanatory style, but the way in which people attribute events can also vary depending upon the exact situation. For example, a person who is generally a positive thinker might use a more pessimistic explanatory style in particularly challenging situations, such as at work or at school. How to cultivate positive thinking: ) Persistence: Once a negative thought enters our mind we have to be aware of it and endeavour to replace it with a constructive one. The negative thought will try again to enter our mind, and again we have to hammer it out. It is as if there are two pictures before us, and we have to look at one of them and disregard the negative one. Persistence will eventually teach our mind to think positively and ignore negative thoug hts. b) Affirmations: Affirmation is a process through which we assure ourselves that out thoughts and actions are on the right path. When we try to review our actions as per the right principles of proper growth of our personalities, we feel assured. Our faith in right thinking and action is an affirmation. c) Concentration: With a view to create an ambience conducive to our growth individually and collectively, we have to stay focused on right goals and proper objectives. Every thought must be logically connected with pointed action. To achieve this we must develop the power of concentration. d) Will power: Will power is the strength of our infinite mind. Human mind has great potential. We need to awaken our mind to lead us towards our decided goals. Hard work and firm faith in our endeavours will enhance our will power. e) Self-discipline: With a view to keep our will power unwavering we must set certain rules of our behavior and follow these rules without compromise. This is called self-discipline. To keep ourselves positive in thoughts and consequent actions, self-discipline is a must. f) Equilibrium of mind: Human mind is like a wind. It wavers when it gets a chance to waver. Sometimes it is overblown with joy and sometimes it is down with depression. Sometimes it is victimized with love positive mind balances all the extremes and stays equiposed. Benefits of Positive Thinking There are several benefits of positive thinking like 1. Formation of constructive attitude: Positive thinking helps us ascertain the plus side of good actions. It helps us find out the merits in others by virtue of which we became acceptable in every society. 2. Confidence-building: Positive thinking builds our self-esteem and self-worth. It helps the process of self-actualization which boosts our confidence level. 3. Success-orientation: Positive thinker is success-oriented. He/she never doubts his/her actions. A positive thinker faces adverse situation with courage and confidence which leads him to ultimate success 4. Logical thinking: A positive thinker never thinks at random. He analyses every thought minutely, thinks about the pitfalls of putting it into action and chalks out an action plan accordingly. 5. Ability to face failure: A positive thinker is never pessimistic. Even if he suffers a setback he doesn’t become nervous. On the other hand he analyses the failure factors and tries to improve them. 6. Ability to rectify mistakes: A positive thinker is like a lion who always looks back his track. If he deviates, he immediately corrects his wrongs. 7. Attainment of mento-physical soundness: A positive thinker gives equal weightage to the fitness of his body and mind. 8. Development of the sense of equality: A positive thinker treats everyone with equality which gives him the required peace of mind. How to cite Positive Thinking, Papers

Conflict Management for Interactive Conflict - myassignmenthelp

Question: Discuss about theConflict Management for Interactive Conflict Resolution. Answer: Introduction The participants in the interview could have been more professional in the session and behaved in a proper manner to avoid the conflict. Whenever any questions were asked they took it personally and started to react in an inappropriate way. Conflict resolution should be done by the moderator of the session but in the given scenario the individual failed to maintain the decorum (Autesserre 2014). That is why; the interview session was more of a chaos and confusion than resolution of the actual problem. The session could have been conducted in a more effective way if the participants were a bit more careful about their behavior. Conflict resolution skills were absolute necessity for the persons who participated in the discussion session. There can be disagreements between two individuals but that does not mean it will result in a conflict. But it should be taken into consideration that the conflict should be managed before it takes a rough shape. Skills of conflict resolution if posses sed by an individual, it can help in building healthy interpersonal relationships and efficiency in team work (Avruch and Black 2014). Conflict resolution skills and disagreeing voluntarily are the practices that help in building better communication. Causes of conflict Disagreeing on certain points is essential to keep up the spirit of conversation. It is very unnatural that disagreement and conflict resolution will take place in an interview setting. But that notion was changed by the given scenario where none of the members maintained professionalism. They should have listened to one another, respected others opinion and then shared their own. The aim of the interview was to make a good debatable session but instead it became a hurdle to identify the resolving factor in between the chaos and disagreement (Fisher 2016). The moderator of the session should have been sterner in leading the session and stopped the speaker in between when required. If he had done so, then there would have been no scope of conflict arising within the interview. The drawback of the moderator was that he did not speak in those areas where he should have. This is because in an interview setting, it is the leader who talks more than all other members in the group. He shoul d be smart, invite participation of the members, but at the same time it is also important to encourage professional courage which is required to make the event successful this is one thing which lacked in the given situation (Fisher, Kelman and Nan 2013). Strategies to manage conflict Conflict is not something unnatural in a workplace and especially when the topic was about religion. But the participants involved in the program should be careful about the place and the necessary mannerism. It was absolutely unprofessional on the part of the participants to misbehave with each other and hurt their sentiments. They could have made the session effective by using certain conflict management strategies. The conflict of the given situation led to trust breakdown with no effective outcome and ill manners at the end. The strategies that the participants could have used are- accommodating, avoiding, collaborating, compromising and competing (Fry and Bjorkqvist 2013). The accommodating strategy essentially encourages respecting the opinion of other side. Using the strategy of accommodation takes place when the participant on one side wants the issue to dissolve and seek peace. None of the participants in the session was in a mood to resolve the issue or accommodate so they kept on adding oil in the fire. The next step is avoiding. This strategy helps to reduce the conflict in an indefinite way. The strategy helps in resolving the conflict without confrontation by delaying or avoiding the situation. But this seemed to be impossible in the given case because the situation itself promoted the rise of the conflict (Gounaris et al. 2016). There is no way the conflict could have been avoided because it took place as a result of the debate. If there were no debate then there would have been no conflict. Avoiding conflict is taken as a negative symbol on the part of the management or the moderator or the supervisor. If the moderator wanted to avoid the co nflict it reflects that he has low esteem and low power. The third strategy, collaboration works by combining the ideas that are set out by several people. The intention of this strategy is to find out a solution that can be accepted by everyone. But there lies a drawback as this strategy is time consuming (Moore 2014). This cannot be suitable for the conflict of the given situation because time was extremely precious there. The interview session was bound by certain time limit and it is not feasible to extend that time for resolving conflict. The fourth strategy in the process of resolving conflict is compromising. The strategy of compromising wants the participants to surrender on their place or position and settle for something else. It represents the fact that the participants have to give up or sacrifice some elements of their own to mitigate the conflict that has taken place. It can be considered as a useful strategy for the given scenario. But the participants were not at all ready to stand back from their opinion. They had some clear ideas set in their mind and they kept on arguing on those notions over and over again. They were not ready to listen to each other, how will they compromise? The last part of the process of resolving conflict is competing. Competition is regarded as something with no effective solution, but winning on one side and losing on the other (Wallensteen 2015). Many high dignitaries often fail to cope up with this strategy and fails in the end. This is the best option in a limited number of co nflicts or in any kind of emergency situations. This is not feasible for the given case scenario because nobody wanted to lose. This strategy is best suited for businessmen who benefit from holding competitive strategy at the crisis situation. Reference Autesserre, S., 2014.Peaceland: conflict resolution and the everyday politics of international intervention. Cambridge University Press. Avruch, K. and Black, P., 2014. Conflict resolution in intercultural settings: Problems and prospects. Fisher, R.J., 2016. Third party consultation: A method for the study and resolution of conflict. InRonald J. Fisher: A North American Pioneer in Interactive Conflict Resolution(pp. 37-71). Springer International Publishing. Fisher, R.J., Kelman, H.C. and Nan, S.A., 2013. Conflict analysis and resolution. Fry, D.P. and Bjorkqvist, K. eds., 2013.Cultural variation in conflict resolution: Alternatives to violence. Psychology Press. Gounaris, S., Chatzipanagiotou, K., Boukis, A. and Perks, H., 2016. Unfolding the recipes for conflict resolution during the new service development effort.Journal of Business Research,69(10), pp.4042-4055. Moore, C.W., 2014.The mediation process: Practical strategies for resolving conflict. John Wiley Sons. Wallensteen, P., 2015.Understanding conflict resolution. Sage.